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MEDIATION
2009 - present: NY Supreme Court Appellate Division, First Department, Appellate Division Special Master

American Arbitration Association, Panel of Mediators

2006 - 2007,
2012 - 2014:

Columbia Law School, Adjunct Research Scholar

2006 - 2009:

MeSH (Mediating Suits against Hospitals) Study, Co-Principal Investigator

2004 - 2009:

Supreme Court, New York County, Hon. Shirley W. Kornreich, Mediator

2003 - 2004:

New York City Health and Hospitals Corporation Pilot Mediation Project for Medical, Malpractice Lawsuits, Principal Investigator

Columbia Law School, Associate Research Scholar,

2002 - 2004:

Pew Charitable Trusts Demonstration Mediation and ADR Project on Helping Hospitals, Communicate Medical Error, Co-Investigator

2000 - present:

Supreme Court, Appellate Division, First Judicial Department, Complaint Mediation Project, Departmental Disciplinary Committee, Mediator

NYC Civilian Complaint Review Board, Mediator

2000 - 2001:

FOJP Service Corporation Pilot Mediation Project, Mediator and Designer of project

1998 - present:

Medical Mediation Group LLC, Founder

1998 - 2001:

Safe Horizon, Manhattan Civil Court, Pro Se Part, Certified mediator

Safe Horizon, Manhattan Mediation Project, Child Custody and Visitation Services Project, Certified mediator
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LEGAL

1995 - 1998:

Independent health care consultant

1980 - 1995:

New York State Department of Health, Chief Counsel, Bureau of Professional Medical Conduct

1979 - 1980:

New York State Department of Law, Assistant Attorney General, Education Bureau

1976 - 1979:

Massachusetts Board of Registration in Medicine Executive Secretary

1973 - 1976:

Massachusetts Department of Public Health, Legal Assistant, Deputy General Counsel, Acting General Counsel
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TEACHING

2005 - 2008:

Columbia Law School Mediation Clinic, Lecturer, Spring semester

2002:

Columbia Law School Mediation Clinic, Lecturer, Fall semester
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MEDIATION TRAINER

2013:

Negotiating and Mediating Health Care Disputes, American Arbitration Association

2012, 2013, 2014:

Basic Mediation in Healthcare Training, Sarah Lawrence College, Health Advocacy Program

“Introduction to Conflict Management: Negotiation Skills in Medical Practice”, College of Physicians & Surgeons Columbia University, third-year medical students

Quest for Success, NY Presbyterian Hospital, “Disclosure & Second Victims”, Senior Residents

2012:

Advanced Mediation Training for Mediating Medical Malpractice Lawsuits, American Health Lawyers Association

2011:

Mediation Skills for Bioethics, New York University Langone Medical Center

2010:

Mediation Skills Training, Risk Management, Langone NYU Medical Center

2005 - 2010:

Communicating about Medical Error and Adverse Events: Introductory Training, Greater New York Hospital Association

2002 - present:

Certificate Program in Bioethics and the Medical Humanities, Montefiore-Einstein Center for Bioethics

2000 - present:

Association of the Bar of the City of New York, Basic and Advanced Training Courses Coaching

2000:

Office of the NYS Attorney General, Mediation workshop

1999, 2001, 2005:

Sarah Lawrence College Health Advocacy Program, Mediation workshop

1999:

Continuum Health Partners, Inc., Introduction to Mediation

1998:

IPRO pilot project to mediate Medicare quality of care disputes
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PRESENTATIONS

June 2012:

New York City Bar Association, “A Mediation Career: Moving Forward to the Next Level”, co-presenter

May 2011:

NYC Health and Hospitals Corporation 2nd Annual Corser Symposium, Apology and Disclosure, co-presenter

February 2011:

Harlem Hospital Center, “Disclosure and Mediation: Alternatives to Litigation”, presenter

February 2011:

Woodhull Medical & Mental Health Center, “Disclosure and Mediation: Alternatives to Litigation”, presenter

November 2010:

Committee of Interns and Residents/SEIU, “Disclosure and Mediation: Alternatives to Litigation”, presenter

November 2010:

ACR Health Care Section Teleseminar, “Mediating Medical Malpractice Lawsuits: Plaintiff and Physician Participation” presenter

October 2010:

New York City Bar, “Does Apology Play a Role in Resolving Medical Errors and Adverse Events?”, moderator

March 2010:

Montefiore Medical Center, Patient Safety Awareness Panel, panelist

November 2009:

Cardozo Law School, 11th Annual Symposium, “Mediating Medical Malpractice Lawsuits: The Patient Safety Case”, presenter

June 2009:

Connecticut Bar Association, Annual Meeting, “An ADR Professional’s Guide: Health Care Industry Cultural Differences and Regulatory ADR Framework”, co- presenter

April 2009:

ABA Section of Dispute Resolution, 11th Annual Spring Conference, “Mediating Suits Against Hospitals: A Research Report”, co-presenter

November 2008:

Hackensack University Medical Center, “Disclosure Communication Skills Training”, co-presenter

October 2008:

Department of Surgery, Westchester Medical Center, “Communication of Unanticipated Outcomes, Adverse Events, and Medical Errors”, co-presenter

September 2008:

The Physicians & Surgeons of Columbia University, “Disclosure Policy vs Program”, presenter

June 2008:

Ethics Committee, Montefiore Medical Center, “Apology and Disclosure”, presenter

Greater New York Hospital Assoc., “Mediation”, presenter

March 2007:

Grand Rounds, Neurology Department, New York Medical College, “How to Give Bad News: Effective Communication”, presenter

NY Presbyterian Hospital/Columbia, Department of Surgery, “Mediation of Medical Malpractice Lawsuits”, presenter

February 2007:

ABA Annual Conference on Emerging Issues in Healthcare Law, “Mediation Skills in Healthcare: Resolving Disputes of Unanticipated Outcomes”, co-presenter

December 2006:

Grand Rounds, Metropolitan Hospital, NYC, “Effective Communication of Bad Results to Patients”, presenter

ACR Teleseminar, “Mediating Medical Malpractice Lawsuits”, presenter

June 2006:

ABA Teleconference, “Disclosing Adverse Events and Medical Error”, co-presenter

May 2006:

New York City Health & Hospitals Corporation, Ethics Conference, presenter

New York City Bar Association, “Medical Malpractice Study of NYC Operated Hospitals”, presenter

March 2006:

New York County Lawyers' Association, “Medical Malpractice Mediation Study of NYC Operated Hospitals”, co-presenter

February 2006:

ABA Annual Conference on Emerging Issues in Healthcare Law, “Disclosure of Adverse Events and Medical Error”, co-presenter

September 2005:

Annual Conference of the Association for Conflict Resolution, “Prescription for Mediation in Health Care: Use As Needed”, co-presenter

August 2005:

National Conference of State Legislatures, “Medical Liability: Finding Common Ground Through Disclosure, Apology, and Mediation”, co-presenter

April 2005:

ABA Section of Dispute Resolution, 7th Annual Spring Conference, “Medical Malpractice Mediation Study for New York City Operated Hospitals”, co-presenter

March 2005:

Grand Rounds, Abington Memorial Hospital, Abington, PA

February 2005:

Georgia State University Law Review Symposium, “Communicating After a Medical Error”, presenter

September 2004 :

Annual Conference of the Association for Conflict Resolution, “Health Care Disputes and the Canon of Negotiation”, presenter

June 2004:

Annual Research Meeting of AcademyHealth, “The Medical Malpractice Crisis as a Health Policy Problem”, presenter

April 2004:

Conference on Medical Error Communication and Dispute Resolution, Project on Medical Liability in Pennsylvania, Demonstration Mediation and ADR Project, Co-organizer of the conference and moderator of panel, “Mediation of Medical Malpractice Claims”

“Mediation of Medical Malpractice Claims,” moderator

ABA Section of Dispute Resolution, 6th Annual Spring Conference, “Skills and Techniques Used in Mediation and Conflict Management in Hospitals”, co-presenter
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CIVIC ACTIVITIES

2003 - present:

Fund for Public Health in New York, Inc. New York, NY Director, Secretary

2002 - present:

Women In Need, Inc. New York, NY, Director

1999 - present:

Citizens’ Committee for Children of New York Inc. Director, President 2010-2012, Chair 2012-2014
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PROFESSIONAL ACTIVITIES

March 30 - April 2, 2010:

Agency for Healthcare Research and Quality (AHRQ),
Medical Liability Reform and Patient Safety Demonstration Projects (R18), Special Emphasis Panel and Planning Grants (R21), Special Emphasis Panel

1990 - present:

New York City Bar Association

Chair, Committee on Bioethical Issues (1995-1998)
Committee on Alternative Dispute Resolution (1998-2001, 2009-2012, Chair 2012-2015)
Committee on Health Law (2001-2004)

1990 - present:

New York State Bar Association

Health Law Section (2000 - present)
Dispute Resolution Section (2008 - present)

1998 - present:

American Bar Association
Section on Dispute Resolution
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PUBLICATIONS
  • C.S. Hyman, “Mediation and Medical Malpractice: Why Plaintiffs, Hospitals and Physicians Should Be at the Table,” Dispute Resolution Journal 66, no. 3 (August-October 2011): 32-37

  • C.S. Hyman, C.B. Liebman, C.B. Schechter and W.M. Sage, “Interest-Based Mediation of Medical Malpractice Lawsuits: A Route to Improved Patient Safety?” Journal of Health Politics, Policy and Law, 35, no.5 (Oct. 2010): 797-828.

  • C.S. Hyman and C.B. Liebman, “Mediating Medical Malpractice Lawsuits: The Need for Plaintiff and Physician Participation,” Dispute Resolution Magazine, 16, no.3 (Spring 2010): 6-9.

  • A. Hawkins, C.S. Hyman and C. Honeyman, “Negotiating Access” in The Negotiator’s Fieldbook, ed. A.K. Schneider and C. Honeyman (Washington, DC: American Bar Assoc. 2006): 133-142.

  • C.B. Liebman and C.S. Hyman, “Disclosure and Fair Resolution of Adverse Events” in Medical Malpractice And the U.S. Health Care System, ed. W.M. Sage and R. Kersh (New York: Cambridge University Press 2006), 191-215.

  • C.S. Hyman and C.B. Schechter, “Mediating Medical Malpractice Lawsuits Against Hospitals: New York City’s Pilot Project,” Health Affairs, 25, no. 5 (2006): 1394-1399.

  • C.B. Liebman and C.S. Hyman, “Medical Error Disclosure, Mediation Skills, and Malpractice Litigation: A Demonstration Project in Pennsylvania,” The Project on Medical Liability in Pennsylvania (2004)   |  LINK

  • C.B. Liebman and C.S. Hyman, “A Mediation Skills Model to Manage Disclosure of Errors and Adverse Events to Patients,” Health Affairs, 23, no.4 (2004): 22-32.

  • C.S. Hyman, “Conflict Resolution and Elder Care: A Snapshot of Where Mediation Is Being Used and Why,” ADR Report, 5 (2001): 5-8.

  • C.S. Hyman, “An Idea Whose Time Has Come: ADR and Healthcare Disputes,” NYSBA Health Law Journal, 6 (2001):16-18.

  • C.S. Hyman, “State Medical Boards and Pain Management” Ethics Rounds, Journal of Pain and Symptom Management, 15 (1998): 379-381.

  • C.S. Hyman, “Pain Management and Disciplinary Action: How Medical Boards Can Remove Barriers to Effective Treatment,” Journal of Law, Medicine & Ethics, 24 (1996):338-43.

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    BAR ADMISSIONS
    1979
    1974
    New York
    Massachusetts
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    EDUCATION
    1973 Brooklyn Law School, J.D.
    1968 University of Chicago, B.A.
    spacer whyIMediate
    When I learned that mediation encourages people in a dispute to decide how they would like to resolve their disagreement rather than having someone else, often a judge or an arbitrator, tell them how it was going to end, I became a mediator. Invariably, the disputants themselves know what result will work best for them. Mediation may not be the right process for each case, but it should be considered in every case.

    Having been a litigator, I have seen the frustrations of lawyers, their clients, and judges with that process: delays, combativeness, and the extraordinary amount of time it takes to reach a final resolution. Mediation is less complicated, more efficient, often more satisfying for the parties, and less expensive.

    For example, as a health care attorney I’m particularly impressed by mediation’s potential to gather at the table all the people necessary to resolve a medical malpractice lawsuit: the patient or family member, a physician familiar with the medical events of the case, a hospital representative, the insurers, and the lawyers. By facilitating discussions among them about the facts, issues, and questions raised in the lawsuit, the mediator can help them share information, brainstorm about their options, and try to shape a mutually acceptable resolution. Often the resolution contains not only an amount of money but also a non-monetary provision that has particular meaning for the participants, such as a memorial lecture, a video about the events that occurred, or additional training for staff. It is this combination of resolving a lawsuit, improving patient care and enabling emotional healing that appeals to me as a mediator.

    In addition to health care disputes, I also have mediated a wide variety of cases including commercial, real estate, landlord/tenant, and insurance matters.



    whyIMediate

    From left: Chris Stern Hyman, Chair of the City Bar's Alternative Dispute Resolution Committee; former Chief Judge Judith S. Kaye; Carol Liebman, Clinical Professor at Columbia Law School, inaugural Chair of the City Bar's Special Committee on ADR.
    May 8, 2014



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